Maintenance and Repair
Electric gate maintenance can range from services such as routine safety inspections and servicing to emergency repairs and full upgrades. Finding a gate maintenance you can depend on is very important. It is now a legal requirement for all commercial moving entrance systems to have an effective maintenance agreement in place. Domestic customers are also often advised by their insurance providers to have a maintenance agreement in place. To cater for all customers requirements and budgets we offer 3 levels of cover and the option to either pay annually in advance or to spread the cost by monthly standing order. We also offer a reactive service where customers can opt for a maintenance package for emergency repairs and breakdowns only.
An emergency breakdown service for gates, barriers, intercoms and access control. An engineer will respond to phone call within 4 hours during normal working hours (Monday to Saturday 8am – 6pm) and will attend site within 24 hours Monday – Saturday. No charge for the call out or the engineers time – parts will be charged separately and payment will be due on the day. This service is restricted to Cambridge, London, Bedford, Luton, Surrey & the Home Counties.
An emergency breakdown service for gates, barriers, intercoms and access control. Engineer will respond to phone call within 2 hours during normal working hours and will attend site within 8 hours Monday – Saturday. Nocharge for the call out or the engineers time – parts will be charged separately and payment will be due on the day. This service is restricted to Cambridge, London, Bedfordshire, Essex, Luton, Surrey and the Home Counties.
A scheduled maintenance package where an engineer from Phoenix Autogates will visit the site annually, bi-annually or quarterly to suit the clients requirements to carry out routine checks, servicing and maintenance. Site attendance and engineer time is included any parts required are charged separately and invoiced under the usual terms and conditions. This service is available across the East of England and further afield by prior arrangement.